배송 정책
Last updated: June 2026
Thank you for shopping with us. Below you’ll find all the details about how and when your order ships.
Processing Time
All orders are processed within 1–3 business days.
Once your order is shipped, you will receive a confirmation email with your tracking number.
Processing times may be slightly longer during high‑volume periods or holidays.
Shipping Time
Delivery typically takes:
- United States: 5–12 business days
- International: 7–15 business days
Shipping times vary based on your location and local postal service.
Tracking
All orders come with tracking.
Tracking updates may take 24–72 hours to appear after your order ships.
If your tracking number shows “Label Created” or “In Transit” for several days, this is normal during carrier handoffs.
Shipping Fees
Shipping fees are calculated at checkout.
Any applicable taxes or duties are the responsibility of the customer.
Wrong Address Disclaimer
Please double‑check your shipping address at checkout.
We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
If your order has not shipped yet, contact us immediately and we will update the address if possible.
Lost or Stolen Packages
We are not responsible for packages marked as delivered by the carrier.
If your package is marked delivered but you cannot locate it, please:
- check with neighbors
- check around your property
- contact your local post office
Once a package is marked delivered, carriers do not allow us to file claims on your behalf.
Delays
Shipping delays may occur due to:
- customs
- weather
- carrier issues
- high‑volume seasons
We appreciate your patience during these situations.
Order Changes & Cancellations
Orders can only be changed or canceled before they are processed or shipped.
Once an order is in fulfillment, we cannot make changes.
Contact Us
For any shipping questions, reach out to us at:
azaleanow.com.business@gmail.com
We’re here to help.